How can we help you?

We’re sorry to hear there are issues with your order. Please contact us as soon as possible and we’ll investigate this for you.  Thank you for your patien...

We’re sorry there’s items missing in your order. Before contacting our customer service team, please make sure to check your emails as we will notify you i...

Sorry your order or item(s) have been cancelled. If the item(s) you've ordered are out of stock at the time of packing your order, we need to cancel i...

If your order has been cancelled, you will be refunded to your original method of payment within 3-5 days.  The time might depend on your banks processes. 

Please check your or the recipient’s junk folder if you haven’t received your gift card or eVoucher. If you still can’t find it, please contact us and we w...