Placing Orders
- What payment options are accepted? We accept most well known payment methods:AlipayAmerican Express (AMEX)Apple PayBancontactGift CardsGiropayiDEALMaest...
- Can I use my credit note online and in store? Yes, credit notes can be used in UK branches of our Sports Direct stores as well as online.You can use the full or pa...
- Can I use my gift card or eVoucher online and in store? Yes, Gift cards and eVouchers can be used in UK branches of our stores as well as online, but only for the retailer w...
- Apply Gift Card, eVoucher or Credit Note Gift Card/Store Credit NoteOnce you’ve added your items to the basket and selected your delivery option you will be t...
- Where do I find my voucher code and pin? eVoucherIf you are using an eVoucher the code and pin can be found in the grey box in the email received. It will loo...
- How do I apply a discount code? If you are using a promotional code that is currently on our website this can be added in your ‘bag’. All you need to...
Completed Orders
- Why have you cancelled my order or item? You're order may have been cancelled due to one of the following reasons:The items are out stock when it comes to pac...
- I'm missing an item from my order We’re sorry there’s items missing in your order.Before contacting our customer service team, please make sure to chec...
- My item is faulty If you've identified a fault with an item you ordered:For orders placed online - please contact our Customer Service ...
- I've received the wrong item If the item you received differs to what you ordered or expected-For orders placed online - Please contact our Custom...
- My order has been cancelled, but it appears that I have still been charged If your order has been cancelled, you will be refunded to your original method of payment within 2-5 working days. Th...
- When will I receive my Pre-order item? Your estimated delivery date can be found on your Email 'Order Confirmation'. Sometimes the stock due date can change...
Product Info
- How do I find my size? Sizes vary with different brands and styles.We have a size guide that will show you clothing and footwear sizes to he...
- Size Guide
- Why is the item price different to what I was expecting? You may be looking at a promotion price that has since expired.For online orders, we may occasionally adjust the pric...
- Item out of stock? Our online Customer Service team don’t know when items will be back in stock. Please keep checking online, once stock...
- Is there a limit to how many products I can buy? If you are buying large quantities of one particular product or we are running low on the product that you are trying...
- Product Information Most of our product information can be found on our website, when viewing the product page. This includes the images ...