Returns
- I need to return an item bought online You have 28 daysto return your item You pay from £4.99 per return Once returned, allow14 days to be refunded ...
- Return an item bought online, shipped from a Brand Partner You have 28 daysto return your item You will need to pay for the returns postage Once returned, allow14 days t...
- Can I cancel or make changes to my order? I need to cancel my orderWe start processing orders straight away, so we may not be able to stop your order before it...
- Can I return more than one order in the same parcel? Please return each order separately and include any packaging that forms part of the goods with your valid proof of p...
- I need to return my order or item bought instore To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Donnay store w...