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Technical Issues

  • I’m having problems signing in. What can I do? If you have an account with us, please make sure you are using the same email address and password as you used when s...
  • Add to safe sender list Sometimes you may run into trouble and not receive account emails that we are sending to you. That’s problematic beca...
  • I'm experiencing issues using the website You can refer to the product page and press deliveries to see what options are available.We're sorry to hear you are ...
  • What to do if you’ve been targeted by a scam If you placed an order on a fraudulent website believing it was ours, we understand the frustration this can cause. A...
  • Tips for staying safe online Online threats like hacks, scams, and cyber-crime are common in today’s digital world, but taking a few simple precau...

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